DaoPay Privacy Policy

  1. General

  2. The protection of privacy of personal information is a serious concern of DaoPay GmbH (“DaoPay”) and into account of our business process.

    Our Privacy Policy sets out which information is collected and processed automatically and how DaoPay guarantees protection of your personal information.

    In general the visit and use of our website is possible without any disclosure of personal information. By "personal information" we mean information that can be associated with a specific person and can be used to identify that person. We do not consider information that had been made anonymous to constitute personal information as it cannot be used to identify a specific person (hereafter the Personal Information).

  1. What we collect

  2. Using DaoPay services may require users to provide DaoPay certain Personal Information so that DaoPay can provide you with the best service possible.

    To ensure the good performance and proper functionality of DaoPay, DaoPay may request users to provide their name, email address, phone number, countries of origin and financial information, merchant information, other information we may collect with your consent or as permitted or required by law.

  1. How we use your Personal Information

  2. The Personal Information you provide to us will not be shared, sold or rented to any third party - except as described in this privacy policy - without your prior consent.

    We may use your Personal Information to process and monitor the payment, for invoicing purposes, for communication, support, administer any problems that may arise in effecting the transaction, to assure good service, to prevent fraud and abuse, for purposes of verification and risk management and otherwise with consent or as permitted or required by law.

    We may disclose some or all of the Personal Information to our contractual merchants and service providers (like telecom carriers or other intermediaries) for the purposes of processing requested transactions, handling complaints and/or improving the user friendliness; in response to legal process, for example, in response to a court order or a subpoena; where we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any or as otherwise required or permitted by law or consistent with legal requirements.

  1. Links to Other Sites

  2. This website contains links to other sites that are not owned or controlled by DaoPay. Please be aware that we are not responsible for the privacy practices of such other sites.

  1. Personal Information Protection and Security

  2. DaoPay protects Personal Information received and collected by establishing appropriate physical, electronic and managerial procedures. This helps prevent unauthorized access, maintains data accuracy and ensures that the information is used correctly.

    We follow generally accepted standards to protect the Personal Information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

  1. Personal Information and Children

  2. DaoPay will not knowingly collect, use or disclose Personal Information from a minor under the age of 14, without obtaining prior consent from a person with parental responsibility (e.g., a parent or guardian) through direct off-line contact. DaoPay will provide the parent with (i) notice of the specific types of Personal Information being collected from the minor, and (ii) the opportunity to object to any further collection, use, or storage of such information.

  1. Cookies

  2. Like many websites, DaoPay uses 'cookie' technology (small computer files placed on your computer's hard drive). When you go to particular website pages on my.daopay.com, the cookie identifies your browser with a unique, random number. The cookies we use do not reveal any Personal Information about you.

    You are free to decline cookies if your web browser permits, but you may not be able to use all features of our websites.

  1. IP addresses

  2. Every time you connect to DaoPay's websites, web server logs will be stored which show your IP address (the unique number which your computer/device uses when it is connected to the Internet), what you looked at, whether the page request was successful or not, and which browser you used to view the pages. DaoPay uses this technology to measure the visitors' responses to the sites and the effectiveness of our advertising campaigns (including how many times a page is opened and which information is consulted) as well as to evaluate your use of this website.

  1. Access or Correct Personal Information

  2. Access to Personal Information that is collected from our sites (if applicable), correction, update, amendment, deletion or deactivation may be requested by sending an email to us at cs@daopay.com.

  1. Changes in this Privacy Statement
  2. DaoPay reserves the right to modify this privacy statement at any time. A change to this privacy statement will be published at the home page and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

  1. How to Contact Us

  2. If you have any questions or concerns about the online privacy statement you may contact us at cs@daopay.com or write to us at

    DaoPay GmbH
    Hackhofergasse 5/14
    1190 Vienna